gt99 Privacy Policy
This policy sets out all the rules governing the collection, storage, and processing of personal information of gt99 platform users.
Introduction and Applicability
gt99 (bundles with the domain gt99apk.cam) is an online entertainment and sports betting platform serving all users in Bangladesh. When you use the gt99 website, create an account, make a deposit, or use any of our services, this privacy policy takes effect as a legal agreement between you and us.
You are requested to read the terms set out in this policy in full. Continuing to use our services means you agree to all the terms of this policy. If you disagree with any point, please stop using the services and contact us.
This policy has been prepared in accordance with information technology laws applicable in Bangladesh and international data protection standards. gt99 always treats user privacy as a top priority and is committed to protecting personal data.
Data Collection
gt99 collects user information in the following ways. The data collected is divided into two main categories — information provided directly by you and information collected automatically.
2.1 Information Provided Directly
When you open an account on gt99, log in, or contact us, you provide the following information yourself:
- Full name, date of birth, and gender
- Mobile number and email address
- Password (stored in encrypted form)
- National ID card or passport details for identity verification
- Financial transaction details — such as bKash, Nagad, Rocket, or bank account information
- Messages and complaint details sent to customer support
2.2 Automatically Collected Information
Some information is collected automatically while you use our services:
- Device type, operating system, and browser information
- IP address and approximate location
- Login time, session duration, and list of pages visited
- Gaming activity — bet amounts, win/loss history, and favourite games
- Transaction logs — deposit and withdrawal records
Data Use
gt99 uses the collected information for the purposes below. We never use personal data outside of these purposes:
3.1 Service Operation and Improvement
- Account creation, verification, and management
- Processing deposits, withdrawals, and other financial transactions
- Providing bonuses and promotional offers and managing VIP benefits
- Providing 24/7 customer support and resolving complaints
- Analytical research to improve service quality
3.2 Security and Fraud Prevention
- Preventing account hacking and unauthorised access
- Taking action against the creation of multiple accounts
- Detecting and preventing financial fraud
- Meeting Anti-Money Laundering obligations
3.3 Communication
gt99 may send important account notifications, transaction confirmations, and security alerts to the email address or mobile number you provided. If you do not wish to receive promotional messages, you can contact support at any time to opt out.
Cookies and Tracking Technologies
The gt99 website uses cookies and similar technologies to help improve your browsing experience. Cookies are small data files stored on your device.
4.1 Types of Cookies
- Essential cookies: Used to maintain login sessions and verify security tokens. The site cannot function properly without these.
- Functionality cookies: Remember your preferred language, settings, and personalised content.
- Analytical cookies: Analyse which pages are visited most and how users navigate the site.
Cookies can be disabled by changing your browser settings. However, this may limit some features.
Data Sharing and Disclosure
gt99 does not sell users' personal information to any third party. However, information may be shared in certain specific situations:
5.1 Service Provider Partners
The minimum necessary information may be shared with third parties engaged for payment processing, fraud detection, or technology services. These partners are bound by contract and may only use the information they receive for the specified purpose.
5.2 Legal Obligations
Under applicable laws of Bangladesh, information may be disclosed in response to orders from relevant government authorities or courts. In such cases we always follow legal procedures and try to notify you where possible.
5.3 Business Transfers
If gt99 ever goes through a merger or acquisition process, user data may form part of the transferred assets. Users will be notified in advance in such cases.
Data Retention and Security
gt99 uses industry-standard technologies and practices to protect user data. Our security infrastructure operates at the following levels:
- SSL Encryption: Every data transfer on the website is secured with SSL/TLS technology, eliminating the risk of data theft.
- Password Hashing: User passwords are never stored in plain form — only encrypted hashes are kept.
- Firewall and Anti-DDoS: Advanced firewalls and attack-prevention measures are maintained at the server level.
- OTP Verification: One-time password (OTP) verification is mandatory for sensitive actions.
- Regular Security Audits: Regular reviews are conducted by independent security specialists.
6.1 Data Retention Period
All data is retained while your account is active. Even after an account is closed, necessary data may be kept for a defined period to meet legal obligations, resolve disputes, and prevent fraud.
User Rights
As a gt99 user, you have the following rights over your own data. To exercise these rights, please contact our support team:
- Right to access: You may request to know what information gt99 holds about you.
- Right to correction: If your profile contains incorrect information, you may request that it be corrected.
- Right to erasure: In certain situations you have the right to request deletion of your data — however, we are obliged to retain some data for legal reasons.
- Right to restrict processing: You may request that processing of your data for a specific purpose be paused.
- Data portability: You may request to receive your data in a structured format.
Identity verification may be required when making a request. gt99 generally responds to such requests within 30 working days.
Protection of Minors
All gt99 services are strictly for persons aged 21 and above. Anyone under 21 is not permitted to use this platform.
gt99 does not knowingly collect information from persons under 18. If it comes to our attention that a minor's data has entered our system, we will delete it without delay. For more information on responsible gaming, please visit our Responsible Gaming page.
Third-Party Links
The gt99 platform works with various game studios and payment providers. These third parties have their own privacy policies, which are not under gt99's control. However, gt99 only works with partners who maintain acceptable data protection standards.
When a transaction is completed through a payment gateway — such as bKash, Nagad, or Rocket — the information required for that transaction is shared with those platforms. The terms of the relevant platform also apply in such cases. To learn more about our services, visit our About Us page.
Policy Changes
gt99 may update this privacy policy from time to time. The following process is followed when changes are made:
- The "Last updated" date at the top of the page will be changed.
- For significant changes, notice will be given by email or via a notice on the site.
- Continuing to use the services after a change has been made will be taken as acceptance of the new policy.
It is therefore recommended to review this policy regularly. If you have any questions or anything is unclear, look for answers on the FAQ page or contact our support team.
Contact & Complaints
If you have any questions, concerns or complaints about this privacy policy or your information, contact gt99. Our dedicated support team is able to assist in both Bengali and English.
24/7 direct support — get instant help from the chat button on the site.
[email protected] — you will usually receive a reply within 24 hours.
Send any requests regarding the exercise of your rights or complaints about privacy violations through the channels above. We aim to respond within 30 business days. Visit our FAQ page for answers to general questions — many common queries are already answered there.